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Software for hotel administration
Modern hotel – is a complex multidimensional system, which is controlled by an automated Property Management System (PMS). PMS proHotel software from Ukrainian TopPoint IT company - is a system, in which there are automated processes such as reservations, settlement, departure, working with guest checks etc.Main functions of the proHotel automation systemAdministrator- Management and uploading of hotel room capacity (settlement, departure, reservation, withdrawal of rooms from operating, etc.).- Maintenance of database of guests (profiles with the lists of accounts history, accommodation, personal preferences, features).- Work with accounts (accrual, service fees, deposits, refunds, discounts, adjustments, transfers, etc.).- Sale of additional services to persons, not residing in a hotel.- Planning of the loading of conference halls and other events with time billing.- Generation of reports per shift / period.
Reservation- Reservations (individual, group, employment-related).- Printing of booking confirmations, invoice-factures.- Booking history view (reasons for changes, differences, statistics).- Information on making deposits for reservations (opportunity on charging the services in booking, upfront payment).- Analysis of the current load and the load, which is expected.- Statistics on organizations (contractors).- Events reservations (conference hall, banquet, sauna / bath complex and others).- Maintenance of expectations list..jpg)
Back Office of the hotel- Services directory maintenance.- Service packages definition.- Identifying the types, cost, and specific features of the rooms.- Determination of the tariffs and the possibility of linking them with the periods of time.- Identifying the types and categories of visitors.- Distribution of access rights in the program.- An ability to track the transactions, which were carried out by a particular user.- Receiving of current reports (balance list, transactional movements, occupancy for the period, report on the organizations).- The possibility of the maintenance of multiple objects in a single database.- Changes in prices for hotel services.- Management of service packages and their tariffs.- Preparation of all kinds reports.- Opportunity of reports remote viewing via the Internet.
Hospitality industry service- Preparation and management of technological maps (cleaning, cleaning zone).- Formation of assignments for cleaning.- Manual or automatic distribution of cleaning work packages.- Performed works list.- Managing the shifts schedule.- Formation of the inventory card numbers.- Minibars list, warehouse products management.- Lost and Found.- Statistics, reporting.
Cash desk- Ability to close the account on one of the property objects from one workplace (by one cashier).- Full / partial payment for services provided to the guest per stay.- Carrying out the payments in one account by different types of payments (credit card, cash, cash free payment).- Ability for providing an optimal convenient option (species) of payment for the guest.- Ability to sell additional services to persons, not residing in a hotel.- Direct connection of all cash operations with fiscal registrar.
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